Weekend power disruptions in Venice disputed as cyber attack-related, according to denial from local authorities
The iconic Venetian and Palazzo properties in Las Vegas experienced technical difficulties over the weekend, causing disruptions to various services, but they were not victims of a cyber attack as initially speculated.
The outages, which affected around 50 slot machines (up to 80% in some areas), phone systems, and digital displays, were primarily due to an internet and power outage issue, according to a property spokesperson [1][2][3][4].
As a result, guests faced several inconveniences, including manual payouts, long check-in lines, and an inability to use electronic payments at restaurants [1][2]. However, essential hotel and restaurant operations remained largely functional during the outage [2][3][4].
The Venetian explicitly refuted rumours of a cyber attack after the weekend disruptions, distinguishing this incident from the ransomware attacks that impacted other Las Vegas casino operators in 2023 [1][4].
The technical failure had a significant impact on the gaming floor, causing delays for gamblers hoping to get their payouts. Guests also experienced disruption with check-ins, causing long lines in the lobby of The Venetian [1][2].
Despite the challenges, the property expects operations to return to normal promptly following the resolution of these infrastructure issues [1][2][3][4]. This incident serves as a reminder that technical glitches can occur, but the Venetian is working diligently to address the issues and ensure a smooth return to normal operations for its guests.
The ongoing challenges at The Venetian in Las Vegas notably affected the casino-and-gambling sector, with disruptions to specific casino-games such as the slot machines, causing delays for eager gamblers. This casino-culture hotspot, renowned for its Palazzo properties, faced inconveniences that extended beyond gaming, including manual payouts and lengthy check-in lines.